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Tired of Chasing the Council?
Straight talk. Clear plans. Support that actually helps.
We’re not the superheroes your child dreams about — but we are the elephant you need. Steady, stubborn, and always charging through the red tape.
Parenting a child with SEND is already heroic enough. Add in endless forms, missed calls, and broken promises — and it’s exhausting.
With Little Nellie+, you get one named professional who does the chasing, holds the history, and makes sure your child’s support actually happens. No more cliffhangers. Just steady support, month after month.
What is Nellie+?
Sometimes, getting support for your child feels like a full-time job — chasing services, sitting in endless meetings, trying not to scream when no one listens. That’s where Nellie+ comes in.
Nellie+ is our subscription case management service. Think of it as having an independent ally who’s always in your corner. Whether your young person is about to turn 18, the family–services relationship is strained, or you just need someone to link all the moving parts — Nellie+ gives you breathing space.
What Nellie+ does for families:
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Cuts through the mess – we join up the dots between health, education, and social care so nothing falls through the cracks.
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Speaks up for your child – sometimes it helps to have an independent voice in the room, making sure the focus stays on what they need.
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Takes the heat out of tricky relationships – if things with services feel tense, we act as the neutral go-between to keep the conversation moving.
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Sticks around – with monthly reviews and regular check-ins, we don’t just write a plan and walk away.
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Keeps it predictable – one subscription, clear costs, no nasty invoice surprises.
Parents tell us the biggest relief is knowing they don’t have to fight every battle alone. With Nellie+, there’s always someone steady, professional, and on your child’s side.
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about us
Why families Choose Nellie+
Being a parent of a child with SEND is already enough of a fight. Chasing the council for updates, repeating your story to yet another stranger, or trying to decode jargon-filled care plans — it’s draining. Add sudden changes like a new diagnosis or a school crisis, and it can feel like you’re constantly firefighting.
That’s where Little Nellie+ steps in. We take on the legwork so you don’t have to. Instead of endless phone calls and missed deadlines, you’ll have one named professional who knows your child, holds the history, and makes sure the right support actually happens.
We also strip away the confusing language. Care plans come back to you in plain English, with clear actions you can understand — and we check every month to make sure the plan still fits your child’s needs. If something shifts, we step in quickly so you’re not left scrambling alone.
Most of all, we put your child’s voice at the centre. When professionals disagree or family voices get lost, we advocate fiercely to keep the focus where it belongs: on your child’s needs and future. And because we work on a simple monthly fee, you know exactly what you’re paying for — no surprise invoices, no hidden extras.
How Little Nellie+ Works
No jargon. No endless forms. Just a clear, steady process that keeps your child’s support on track.
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Friendly Chat
We start with a no-pressure call to hear about your child, your family, and what’s keeping you up at night.
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Care Assessment and Plan
A qualified professional reviews what support you already have, what’s missing, and puts it into a clear, plain-English plan.(Depending on your subscription package, this can be done via a face-to-face visit or a video call.)
03
Monthly Check-ins
Your case manager checks in every month to make sure promises are being kept and plans still fit your child’s needs.(With higher packages, this includes regular home visits as well as video or phone reviews.)
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On-Call Support
When life throws a curveball — new diagnosis, school breakdown, sudden change in care — we step in quickly so you’re not left firefighting alone.
Simple, Transparent Costs
Clear, fixed fees — all the way to tribunal.
We’re not the council, and we’re not a charity — we’re professionals who get things sorted. That means clear, predictable prices every month, so you know exactly what you’re paying for. Each subscription includes assessments, reviews, and ongoing support, depending on the level you choose.
No add-ons. No invoices for “just one more meeting.” Just one fee, steady support, and an elephant in your corner.
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FREE initial care assessment (home visit)
A proper sit-down to understand your situation, not just tick boxes. -
Annual care assessment (home visit)
Each year we come back, review what’s working, and update your plan. -
Care plan
A clear, person-centred plan that reflects your needs, goals, and lifestyle.
£39.00 Per Month
Silver – Steady Check-ins
Gold Package – What’s Included
With Gold, you get everything in the Silver Package — the free initial assessment, annual assessment, and a personalised care plan — plus:
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Continuing Health Care checklist
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Monthly Home Visit review
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Monthly report
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10% discount on case management rate
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5% discount on all other services
£79.00 Per Month
Gold – Extra Support at Home
With Platinum, you get everything in the Gold Package — assessments, care plan, monthly reviews, telehealth check-ins, and discounts — plus:
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Monthly home visit review
A face-to-face check-in every month, so your care plan isn’t just on paper — it’s lived, reviewed, and adapted in real time.
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Annual mental capacity assessment (finances)
A full financial capacity assessment each year, carried out by qualified professionals, giving families and professionals the independent evidence they need.
£199.00 Per Month
Platinum Package – What’s Included
Not Just Talk — Credentials That Count
We’re not a Facebook group or a “well-meaning mate.” We’re fully qualified, regulated professionals — with the badges to prove it.
✔ Member of BASW – British Association of Social Workers
✔ Member of Court of Protection Practitioners Association
✔ Accredited with Financial Vulnerability Taskforce
✔ Trusted SOLLA Affiliate – Society of Later Life Advisers
✔ Registered with Social Care Wales
Every assessment and appeal is handled by experts who know the law, the system, and how to fight your corner — with compassion and clarity.
Not sure where to start? Let's Talk.
Every family’s fight is different. Drop us a message or pick up the phone — we’ll listen, no jargon, no pressure.
