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How Little Nellie+ Works
No jargon. No endless forms. Just a clear, steady process that keeps your child’s support on track.
Care Assessment and Plan
A qualified professional reviews the support your child already receives, identifies what’s missing, and creates a clear, plain-English care plan. Depending on your subscription package, this assessment can be done face-to-face or via a secure video call.
Friendly Chat
We begin with a no-pressure, friendly call to listen to your story, about your child, your family, and what’s keeping you up at night.
On-Call Support
When life throws a curveball, whether it’s a new diagnosis, school breakdown, or sudden change in care, we step in quickly so you’re never left firefighting alone.
Monthly Check-ins
Your dedicated case manager checks in every month to ensure promises are being kept and care plans continue to meet your child’s evolving needs. Higher subscription packages include regular home visits alongside video or phone reviews.
Tired of Chasing the Council?
Straight talk. Clear plans. Support that actually helps.
We’re not the superheroes your child dreams about—but we are the elephant you need. Steady, stubborn, and always charging through the red tape.
Parenting a child with SEND is heroic enough. Add in endless forms, missed calls, and broken promises—and it becomes exhausting.
With Little Nellie+, you get one dedicated professional who does the chasing, keeps track of your family’s history, and makes sure your child’s support actually happens. No more cliffhangers. Just steady, reliable support—month after month.
What is Nellie+?
Sometimes, getting support for your child feels like a full-time job—chasing services, attending endless meetings, and struggling to be heard. That’s where Nellie+ comes in.
Nellie+ is our subscription-based case management service. Think of it as having an independent ally who’s always in your corner. Whether your young person is approaching 18, your family’s relationship with services is strained, or you just need someone to coordinate all the moving parts—Nellie+ gives you the breathing space you deserve.
What Nellie+ Does for Families:
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Cuts Through the Mess: We connect health, education, and social care to ensure nothing falls through the cracks.
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Speaks Up for Your Child: An independent voice in the room to keep the focus on your child’s needs.
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Eases Tricky Relationships: Acting as a neutral go-between when tensions rise with services, keeping conversations productive.
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Sticks Around: With monthly reviews and regular check-ins, we don’t just write a plan and walk away.
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Keeps It Predictable: One subscription, clear costs, and no nasty invoice surprises.
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Parents say the biggest relief is knowing they don’t have to fight every battle alone. With Nellie+, there’s always someone steady, professional, and on your child’s side.
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Why families Choose Nellie+
Being a parent of a child with SEND is already a tough fight. Chasing the council for updates, repeating your story to new faces, and trying to decode jargon-filled care plans—it’s exhausting. Add sudden challenges like a new diagnosis or a school crisis, and it can feel like you’re constantly firefighting.
That’s where Little Nellie+ steps in. We take on the legwork so you don’t have to. Instead of endless phone calls and missed deadlines, you get one dedicated professional who knows your child, holds the history, and ensures the right support actually happens.
We also cut through the confusing language. Care plans come back to you in plain English, with clear, actionable steps you can understand. Plus, we check in monthly to make sure the plan still fits your child’s evolving needs. If anything changes, we step in quickly so you’re never left scrambling alone.
Most importantly, we put your child’s voice at the centre. When professionals disagree or family voices get lost, we advocate fiercely to keep the focus where it belongs—on your child’s needs and future. And with a simple monthly fee, you always know exactly what you’re paying for—no surprise invoices, no hidden extras.
Simple, Transparent Costs
Clear, fixed fees — all the way to tribunal.
We’re not the council, and we’re not a charity — we’re professionals who get things sorted. That means clear, predictable prices every month, so you know exactly what you’re paying for. Each subscription includes assessments, reviews, and ongoing support, depending on the level you choose.
No add-ons. No invoices for “just one more meeting.” Just one fee, steady support, and an elephant in your corner.
Silver – Steady Check-ins
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FREE initial care assessment (home visit)
A proper sit-down to understand your situation, not just tick boxes. -
Annual care assessment (home visit)
Each year we come back, review what’s working, and update your plan. -
Care plan
A clear, person-centred plan that reflects your needs, goals, and lifestyle.
£39.00 Per Month
Gold – Extra Support at Home
Gold Package – What’s Included
With Gold, you get everything in the Silver Package — the free initial assessment, annual assessment, and a personalised care plan — plus:
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Continuing Health Care checklist
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Monthly Home Visit review
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Monthly report
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10% discount on case management rate
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5% discount on all other services
£79.00 Per Month
Platinum Package – What’s Included
With Platinum, you get everything in the Gold Package — assessments, care plan, monthly reviews, telehealth check-ins, and discounts — plus:
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Monthly home visit review
A face-to-face check-in every month, so your care plan isn’t just on paper — it’s lived, reviewed, and adapted in real time.
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Annual mental capacity assessment (finances)
A full financial capacity assessment each year, carried out by qualified professionals, giving families and professionals the independent evidence they need.
£199.00 Per Month
Not Just Talk — Credentials That Count
We’re not a Facebook group or a “well-meaning mate.” We’re fully qualified, regulated professionals — with the badges to prove it.
✔ Member of BASW – British Association of Social Workers
✔ Member of Court of Protection Practitioners Association
✔ Accredited with Financial Vulnerability Taskforce
✔ Trusted SOLLA Affiliate – Society of Later Life Advisers
✔ Registered with Social Care Wales
Every assessment and appeal is handled by experts who know the law, the system, and how to fight your corner — with compassion and clarity.
Not sure where to start? Let's Talk.
Every family’s fight is different. Drop us a message or pick up the phone — we’ll listen, no jargon, no pressure.
