
SEND Mediation Support
Been told you need a mediation certificate before you can appeal?
Mediation is often the stage families feel uncertain about.
You must contact a mediation adviser before lodging most SEND appeals.
But you do not have to attend mediation.
Understanding this stage properly can prevent unnecessary delay - and strengthen your position if the case proceeds to tribunal.
Understanding the Mediation Stage
Where Mediation Sits in the Appeal Process
When Is Mediation Required?
If you disagree with a local authority decision - such as:
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Refusal to assess
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Refusal to issue an EHCP
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Disagreement with Sections B or F
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Placement disputes
You must first contact a mediation adviser and obtain a mediation certificate.
This is a legal requirement under the SEND Regulations 2014.
The certificate confirms that mediation has been considered.
You can then:
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Take part in mediation
or -
Proceed directly to tribunal
Mediation is not the same as tribunal. It is a facilitated discussion between you and the local authority, led by an independent mediator.
It does not remove your right of appeal.
Why Mediation Often Feels Difficult
Families frequently tell us that mediation feels:
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Rushed
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Procedural
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Intimidating
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Unclear in purpose
Local authorities may repeat previous reasoning.
Parents may feel unprepared for structured discussion.
Without preparation, mediation can become a restatement of disagreement rather than a focused legal conversation.
Mediation is most effective when:
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The issues are clearly defined
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Evidence is organised
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Legal thresholds are understood
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Outcomes are realistic
What Strong Mediation Preparation Focuses On
Mediation is not about arguing.
It is about clarity.
Effective preparation includes:
Clear identification of the legal issue
(Section 36, Section 37, Section 42 or placement)
Evidence mapped to statutory thresholds
Understanding what the authority must demonstrate
Clear, realistic proposals
Defined outcomes if agreement is reached
Even if mediation does not resolve the matter, structured preparation strengthens your tribunal case.
How Little Nellies Supports You at This Stage
We provide structured SEND mediation support for families across England.
This may include:
Reviewing the decision letter
Clarifying your appeal grounds
Mapping evidence against statutory duties
Preparing a structured position statement
Identifying realistic negotiation points
Advising on when mediation may or may not be strategically helpful
Our approach is calm and strategic.
The aim is not confrontation — it is clarity.
Support is fixed-fee and stage-specific.
We work exclusively in EHCP and SEND advocacy in England.
What Happens Next?
If mediation results in agreement, the local authority must confirm changes in writing.
If mediation does not resolve the issue, you retain full appeal rights.
You may then need:
→ SEND Tribunal Preparation Support
You can also read the full process in our:

Frequently Asked Questions
No. You must contact a mediation adviser and obtain a mediation certificate before most appeals, but you are not required to participate in mediation itself.
No. Mediation does not remove your right of appeal. If agreement is not reached, you can proceed to tribunal.
If an agreement is reached, it should be confirmed in writing by the local authority. The terms agreed then become enforceable.
This depends on the case. In some situations, mediation can resolve issues quickly. In others, structured tribunal preparation may be more appropriate. Understanding your position first is key.
This stage is procedural - but it can influence what happens next.
Clear preparation reduces uncertainty.
If you want structured SEND mediation support aligned with statutory duties, we can help.
You Only Need to Consider Mediation - But You Should Prepare for It
Why Families Trust Little Nellies
Focused exclusively on SEND advocacy - structured, strategic and aligned with statutory law.
Facts & Figures
Specialist EHCP Focus
We work exclusively in EHCP and SEND advocacy. This isn’t a side service — it’s our core focus.
Legally Grounded Approach
Our work aligns with the Children and Families Act 2014 and the SEND Code of Practice. We structure cases around statutory duties, not opinion.
Stage-Specific, Fixed-Fee Support
Clear pricing. Clear scope. No open-ended billing.
Calm, Structured Advocacy
We reduce overwhelm by bringing clarity, evidence strategy and procedural confidence to every stage.
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